Responsibilities:
- To handle all incoming telephone calls related to guest requests, enquiries or complaints
- To coordinate with concerned departments in a professional manner
Requirements:
- HKDSE or equivalent; Diploma or above in Hospitality Management or related disciplines is preferred
- 1 year of telephone operator experience is preferred
- Cheerful personality with good telephone manner and communication skills
- Good command in spoken and written English and Chinese (both Cantonese and Putonghua)
- Immediate available is preferable
- Fresh graduate welcome
Fringe Benefit:
- 5-days work week
- Free Duty Meal
- 12 days Annual Leave
- Birthday Leave
- Marriage Leave
- Full Paid Paternity Leave
- Medical Benefits (Outpatient and Hospitalization)
- Staff Dining Privileges
- Staff Rates on Hotel Guest Room
- External Training Subsidy
- Discretionary Bonus
As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary email to Human Resources & Training Department: [email protected] / Whatsapp 9820 9222
Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.