Working Location (Fixed location):
- Wan Chai / Tsim Sha Tsui / Tsuen Wan
Working hours (5.5 days work):
- Mon to Fri 09:00-18:00, and Sat 09:00-13:00
Your role:
- Provide counter service to walk-in and pre-booked customers at service centre
- Solve MPF related enquiries and complaints effectively
- Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public
- Perform services according to company rules and relevant regulatory requirements
To succeed in this role:
- Form 5 or above with customer service / service counter experience
- At least 1 years of client service experience
- Fresh graduates with good communication skills are also welcome
- Familiar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites)
- Good communication and presentation skills and frontline experience
- Patient and enjoy team play
- Familiar with checking customer profile with back-office system
- Fluent in English or Mandarin is a plus
We offer:
- 14 days AL
- Birthday Leave
- 17 days Public Holidays
- Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave
- MPF / ORSO contribution
- Discretionary Bonus
- Scholarship for further studies
- Life insurance and medical benefits
- Family health benefits
- Dental benefits
- Staff discount
- Free access to the company's amenities
If you are interested in this position, please share your CV with us by WhatsApp 9430 0643 / email: [email protected]