The Department
The Membership Services Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.
Job Duties:
• Provide quality Telephone services to our Members
• Handle Raceday table reservations on catering and events for Members
• Provide outbound calls for product selling
• Responsible to work according to the shift duty assigned
Requirements:
• Form 6 or above
• A minimum of 2 years’ working experience in call centre is an advantage
• Good communication skills in both English, Chinese and Mandarin
• Positive attitude, pleasant telephone manners, good interpersonal skills, patient and well understanding on customers’ needs
• Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint with typing speeds of 20 wpm (Chinese) and 30 wpm (English)
Working Hours:
The Call Center operates 7 days a week with working hours from 08:30 to 18:00. Staff are required to work at least 2 weekdays plus a weekend duty.
Working Locations:
Sha Tin Communications & Technology Centre, Sha Tin Racecourse, Sha Tin OR
The Hong Kong Jockey Club Headquarter, One Sports Road, Happy Valley
Hourly Pay:
$88/hour
We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.