You will contribute to the total customer satisfaction by providing services via telephone, live chat and emails for a loyalty program in a call centre / contact centre with tactful and timely manner.
Your role:
Handle customers’ enquiries of a loyalty program via telephone, live chat and email channels
Provide support to mobile application, membership acquisition and redemption of membership benefits and gifts
Maintain excellent relationship with member by providing quality service
5-day work per week; shift duty needed from Monday to Sunday
To Succeed in this role:
DSE Graduate or above
Excellent interpersonal and communication skills
Good command of spoken and written Cantonese, English and Mandarin
English and Chinese word processing
Fresh Graduate will also be considered.
Candidate with more experience will be considered for the position of Senior Customer Service Executive.
We offer :
14 days' paid annual leave
Comprehensive medical coverage
Non-Contributory Provident Fund
Attractive incentive bonus, join-in bonus and shift allowance (if applicable)
Clear career path
Structured training programme
Interested parties please click "Apply Now" button.
➤ Interested parties please click "Apply Now "
有意應徵者請將CV傳送至WhatsApp 9020 1638或填寫網上申請表: https://forms.office.com/r/HgMT1rKYyx
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[Recruitment Day 招聘日]
日期 Date: 16 July 2024 (星期二 Tuesday)
時間 Time: 9:30am – 12:30pm
面試地點 Interview Venue: 勞工處 - 屯門就業中心
(屯門青棉徑3號好勝大廈地下)
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HKT Teleservices
13th Floor, 9 Po Lun Street, Lai Chi Kok, Kowloon, HK (Mei Foo MTR Exit A)
Hong Kong
Email:PCCW-TELSJobs1@pccw.com
Phone:28889062
Fax: